If you're having trouble at checkout, clearing cookies and site data for **Tru-Grit only** usually fixes it.  
This will **NOT** affect any of your other websites or logins.

This is also a one-time fix for most customers.

### Google Chrome Fastest Method (Recommended) ###

1. Make sure you are on trugrit.com
2. Click the **padlock** (or tune icon) to the left of the website address in your browser
3. Click **Cookies and site data** (or **Clear cookies and site data**)
4. Click **Manage on-device site data** or the remove/trash button next to trugrit.com
5. Confirm and then refresh the page

### Microseft Edge or Chrome (Settings method) ###

1. Go to Settings → Privacy and security
2. Click **Cookies and other site data** (or **See all site data and permissions**)
3. Search for **trugrit**
4. Click the trash icon next to it
5. Refresh the page and try checkout again

### Mozilla Firefox ###

1. Click the shield or padlock icon in the address bar
2. Click **Clear cookies and site data**
3. Confirm, then refresh the page

### Safari ###

1. Go to Safari → Settings → Privacy
2. Click **Manage Website Data**
3. Search for **trugrit**
4. Select it and click **Remove**
5. Refresh the page

Don't want to clear cookies?
You can open the site in an **Incognito / Private** window and complete the purchase there which bypasses the "cookies issue"

Still Need help? Just reply to orders@trugrit.com or contact us by phone (909) 923-4116 and we’ll assist you right away.